Appointments, procedures, repeat visits.
- Ad leads with their source
- Patient payments and debts
- Documents and consents
sales CRM95sales CRM vs Bitrix24No years of customising a generic CRM: patients, care and clinic money are built in. We move your data in 1 day. 95sales CRM covers the whole path — from lead and call to payment and location profit. Each person sees their part, the owner sees it all.
Bitrix24 — a cloud office, shut in Ukraine. 95sales CRM — the stronger clinic choice: patients, calls and money.
Where we win
Comparison
Live in 1 day: we move clients from Bitrix24 exports and spreadsheets and connect your phones and website. The import can be undone for 7 days. No integrator, no custom work — patients, care and money are built in.
Try it in a demo →Data on Bitrix24 is from its official website, October 2026. In-depth: Bitrix24 vs 95sales CRM ↓
Who it’s for
No bending your work around the software: patients, care, families and money are already set up for your format.
Appointments, procedures, repeat visits.
Multi-visit treatment, staged payments.
High patient flow, short cycle.
2–6 week programs, the family decides.
Long stays, the family pays monthly.
24/7 care that needs discretion.
Several centers, shared money and staff.
We’ll show on a demo how it works for your center.
Show me →What the CRM does
Pick what hurts most — and see how it’s handled day to day.
Income, expenses, patient debts and each center’s profit add up by themselves. You see what the month will bring while it’s still halfway through.
Screens are from the real CRM; people and amounts are fictional.
Where money leaks
Patients come through calls — their own and their relatives’. If a call isn’t logged in a record, your ads paid for a client who went to a competitor.
How it works
Five steps where centers lose patients and money — and how the CRM covers each one.
On the phone
The owner sees the money, a manager sees leads and call reviews, a nurse sees her shift. The CRM installs on the home screen like an app, with instant notifications.
For the owner
The holding view shows revenue by region and a combined P&L across all centers. The planner gathers patient follow-ups, procedures, payments and documents for the week — overdue on top.
See it on a sample
Hundreds of transactions sort themselves into categories: income, expenses, profit and margin by month — no Excel, no accountant.
Monthly P&L: expense groups expand into categories, projects, margin
Plan vs actual: a monthly budget by category, overspending visible mid-month
CRM + Finmap or one system
A payment lands in the CRM, then someone copies it into finance and reconciles. See what two services plus double entry really cost — in money and in staff hours.
95sales client reviews
The same 95sales team has run ads, analytics and sales for clinics, SaaS and e-commerce for years. The CRM grew out of that work — here’s what clients say about us.
Verified 95sales contracts on Upwork
See the CRM in action.30 minutes, on your center’s example.
Book a demo →
teamWho builds and rolls out the CRM
The CRM is set up and supported by the people who build it — no call center, no handing you to a junior after you sign.
What’s included
Usually it’s a spreadsheet, a messenger, an accountant and a notebook at the nurse station. Here it’s one CRM where everyone has a role.
Not sure it fits you?Describe your center — we’ll reply in one message how the CRM fits your process.
Describe my center →It all starts with a demo.30 minutes — and you’ll see the CRM on your own center’s example.
Book a demo →
Medical data
We built the CRM so it’s hard to leak even from the inside.
Security2FA by role, screen lock, watermark, support access only with your permission.
Activity logWho did what and when — visible to the owner.
Questions about security?
Ask on a demo →Objections
“We run on spreadsheets and it works”
A spreadsheet won’t remind you of a procedure or tell you which center is losing money. We move it over in a day.
“Nurses won’t use it”
A nurse’s phone shows only her shift and a “done” button. Training takes 10 minutes.
“We worry about medical data”
Each center has its own database, data is encrypted, access is strictly role-based.
“Rollout will take six months”
One day: database, patient migration, roles. After that we’re in touch every day.
What it costs
Start
$99 per month
One clinic or center: the whole CRM, no limits
over 300 calls — $0.08 per call
Pick on the demo →Business
$199 per month
A clinic with a sales team and ads
Everything in Start, plus:
over the limit — $0.06 per call, $0.12 per question
Pick on the demo →Network
$499 per month
A network of centers: network finance and large AI limits
Everything in Business, plus:
over the limit — $0.05 per call, $0.10 per question
Pick on the demo →No annual contracts. Switch plans yourself, from the 1st. AI limit reached — pay per use at the plan rate or pause: your call, with an optional cap. Call limits assume the economy scoring model; the maximum model uses 5 reviews per call.
In every plan
The whole CRM on every plan — no limits on users, patients or transactions; plans differ only in AI limits
Included
One-off, priced upfront
Add-ons
The whole CRM is already in your plan. Add-ons bring extra channels and services on top and work with any plan.
Social inbox
+$39 per month
Instagram Direct, Messenger and comments in one window with your leads.
We connect your Meta accounts during setup.
Fiscal receipts (Ukraine)
+$19 per month
Ukrainian fiscal receipts (PRRO) straight from the CRM cash desk.
Runs on Checkbox; you pay its plan directly.
Reviews
+$29 per month
More ratings on Maps, and you hear about complaints first.
Messages go out via your Viber/SMS, like appointment reminders.
Turn an add-on on or off in CRM settings; it is billed from the 1st together with your plan. Not a fit within the 14-day trial: switch it off and pay nothing.
You pay nothing and owe nothing.
We discuss a subscription only if you want one after the demo. The price is known before you start.
Bitrix24 is a broad universal suite (it has its own CoPilot AI, web forms and telephony). These are the clinic-specific things 95sales CRM has ready on day one and Bitrix24 does not state publicly on its website.
Bitrix24 is a cloud CRM bundled with tasks, team chat and HR tools. The product was developed in Russia. According to the vendor's website as of October 2026, it includes telephony, a WhatsApp integration and a mobile app. Bitrix24 has no healthcare specialization: the core product does not list patient records, treatment courses, beds or care plans.
Since 01.06.2023, Bitrix24 has been closed to users in Ukraine, and their data was deleted. At the time, more than 80,000 people from 10,000+ companies used the service (DOU, 2023). For clinics in Ukraine, the question is not "Bitrix24 or not" but "what to switch to". For clinics elsewhere, it is a useful data point on vendor risk.
Bitrix24 prices are in US dollars per month and are lower with annual billing.
| Plan | Annual, per month | Monthly | Users |
|---|---|---|---|
| Free | $0 | $0 | 1–2 (5 GB) |
| Basic | $49 | $69 | 5 |
| Standard | $99 | $144 | 50 |
| Professional | $199 | $289 | 100 |
| Enterprise | from $499 | from $579 | 250+ |
The trial lasts 15 days. 95sales CRM has no free plan. The subscription is monthly with no annual contract: Start — $99, Business — $199, Network — $499 a month. Data migration, telephony and website setup, and custom configuration are billed once.
| Criterion | 95sales CRM | Bitrix24 |
|---|---|---|
| AI call analysis | Booking probability 0–100, front-desk score 1–5, script steps | CoPilot AI assistant, including for calls; no clinic-specific script scoring |
| Ad attribution | UTM tags, Google Ads and Meta clicks, original ad source kept, quiz and form webhooks | Not stated publicly |
| Leads from all channels | Website forms, Tilda, WordPress, quizzes, Google Ads lead forms, Meta via Zapier/Make | Not stated publicly |
| Telephony | Binotel, Ringostat (Ukrainian providers), generic webhook | Yes |
| Finance | P&L by location, cash desks, receivables, monthly forecast | Not stated publicly |
| Payroll | Salary + percentage + bonus − deductions, PDF payslips | Not stated publicly |
| Healthcare focus | Patient records, appointments, courses, beds, care plans | No |
| Security | Flexible roles and permissions, 2FA, audit log, AES-256 per-customer key | Not stated publicly |
| Availability in Ukraine | Available; interface in English, Ukrainian and Russian | Closed since 01.06.2023 |
| Go-live | 1 day, migration and setup by our team | Not stated publicly |
| Type of system | Industry CRM for healthcare, care and services | General-purpose CRM + tasks, chat, HR |
| Pipeline and leads | Yes, with stages and a first-call questionnaire for clinics | Yes, generic |
| No | Yes | |
| Pricing | From $99/mo (Start), $199 (Business), $499 (Network); no annual contracts | Free; $49–$499+ per month, billed annually |
| Free plan / trial | No; demo | Free; 15 days |
| Mobile app | PWA with push notifications; iOS and Android apps coming soon | Yes |
95sales CRM is stronger where a healthcare business would otherwise spend months configuring a generic system.
A pipeline with stages "New → Qualification → Consultation → Waiting for a bed → Contract → Admitted". A first-call questionnaire (age, diagnosis, decision-maker, budget, referral source). A list of loss reasons. Referrers — doctors and hospitals that send you patients. None of this has to be built from custom fields and automation rules.
Every call from Binotel or Ringostat is transcribed, anonymized and scored: booking probability, the front-desk score for each script step, and a red flag for the manager. See AI call analysis.
A price list with per-location prices, treatment courses with a session counter, schedules by specialist and room, charges and receivables, cash desks, P&L by location. For rehab centers and care homes — a bed board, admissions and discharges, and a care plan checked off in one tap.
Roles and access permissions enforced on the server, 2FA, sessions and auto-lock, a watermark, and an audit log. Diagnoses, relatives' contacts and call transcripts are encrypted with AES-256 using a separate key for each customer, and every customer has its own database. More in security.
Bitrix24 is a general-purpose platform with many modules that go well beyond CRM. Here is what it offers and how a clinic covers the same need in 95sales CRM.
The subscription is only part of the cost of a generic CRM, because a clinic almost always has to customize it. That means time from an implementation partner or your own staff, and it is worth estimating upfront.
What you usually have to build in a generic system for a healthcare business:
In 95sales CRM these are standard sections, and go-live takes 1 day including data migration. Only migration, telephony and website setup, and custom configuration are billed once — and we quote them before work starts.
Our team handles the migration, and go-live takes 1 day. An old Bitrix24 export, or the spreadsheets you have used since, is enough.
If you used Bitrix24 before 01.06.2023, check what you still have: contact exports, reports, spreadsheets. Even a partial database is useful — it can go into the 95sales CRM archive. Then, when a known number calls, the record returns to the pipeline automatically, and the front desk sees the history instead of a stranger.
Yes. Among general-purpose CRMs, NetHunt was founded in Kyiv and works inside Gmail, while HubSpot and Pipedrive are widely used international options. Note that Kommo (formerly amoCRM) also has Russian origins — see the Kommo alternative comparison. For a clinic that needs sales, calls and finance in one place, 95sales CRM is an industry option. For a broader overview, read the best clinic CRMs in 2026.
Book a demo — we'll show 95sales CRM on your clinic's scenarios.
FAQ
An industry CRM that already has a patient pipeline, appointments, treatment courses, payments and receivables. 95sales CRM is one such option; our team handles data migration and a 1-day go-live.
No. Since 01.06.2023 the service has been closed to users in Ukraine, and their data was deleted (DOU, 2023).
According to the vendor's website as of October 2026: Free — $0, Basic — from $49 per month, Standard — from $99, Professional — from $199, Enterprise — from $499, billed annually.
No, 95sales CRM has no WhatsApp integration. It has telephony via Binotel and Ringostat with AI call analysis, plus leads from your website, quizzes and ads.
Bitrix24 has no healthcare specialization. You can adapt it to a clinic, but you will have to build patient records, treatment courses, beds and care plans yourself. In 95sales CRM they are ready from day one.
The CRM interface is available in English, Ukrainian and Russian; each user picks their own language in the profile. This site is available in the same three languages.
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