Appointments, procedures, repeat visits.
- Ad leads with their source
- Patient payments and debts
- Documents and consents
sales CRM95sales CRM vs PipedrivePipedrive stops at the deal; a clinic only starts there: visits, courses, debts and money per location. 95sales CRM covers the whole path — from lead and call to payment and location profit. Each person sees their part, the owner sees it all.
Pipedrive — a simple B2B deal pipeline. 95sales CRM — the stronger clinic choice: calls, patients and money after the sale.
Where we win
Comparison
Live in 1 day: we move deals and contacts from a Pipedrive export, CSV or Excel and connect your phones. The import can be undone for 7 days. One price per team — no per-user fees.
Try it in a demo →Data on Pipedrive is from its official website, October 2026. In-depth: Pipedrive vs 95sales CRM ↓
Who it’s for
No bending your work around the software: patients, care, families and money are already set up for your format.
Appointments, procedures, repeat visits.
Multi-visit treatment, staged payments.
High patient flow, short cycle.
2–6 week programs, the family decides.
Long stays, the family pays monthly.
24/7 care that needs discretion.
Several centers, shared money and staff.
We’ll show on a demo how it works for your center.
Show me →What the CRM does
Pick what hurts most — and see how it’s handled day to day.
Income, expenses, patient debts and each center’s profit add up by themselves. You see what the month will bring while it’s still halfway through.
Screens are from the real CRM; people and amounts are fictional.
Where money leaks
Patients come through calls — their own and their relatives’. If a call isn’t logged in a record, your ads paid for a client who went to a competitor.
How it works
Five steps where centers lose patients and money — and how the CRM covers each one.
On the phone
The owner sees the money, a manager sees leads and call reviews, a nurse sees her shift. The CRM installs on the home screen like an app, with instant notifications.
For the owner
The holding view shows revenue by region and a combined P&L across all centers. The planner gathers patient follow-ups, procedures, payments and documents for the week — overdue on top.
See it on a sample
Hundreds of transactions sort themselves into categories: income, expenses, profit and margin by month — no Excel, no accountant.
Monthly P&L: expense groups expand into categories, projects, margin
Plan vs actual: a monthly budget by category, overspending visible mid-month
CRM + Finmap or one system
A payment lands in the CRM, then someone copies it into finance and reconciles. See what two services plus double entry really cost — in money and in staff hours.
95sales client reviews
The same 95sales team has run ads, analytics and sales for clinics, SaaS and e-commerce for years. The CRM grew out of that work — here’s what clients say about us.
Verified 95sales contracts on Upwork
See the CRM in action.30 minutes, on your center’s example.
Book a demo →
teamWho builds and rolls out the CRM
The CRM is set up and supported by the people who build it — no call center, no handing you to a junior after you sign.
What’s included
Usually it’s a spreadsheet, a messenger, an accountant and a notebook at the nurse station. Here it’s one CRM where everyone has a role.
Not sure it fits you?Describe your center — we’ll reply in one message how the CRM fits your process.
Describe my center →It all starts with a demo.30 minutes — and you’ll see the CRM on your own center’s example.
Book a demo →
Medical data
We built the CRM so it’s hard to leak even from the inside.
Security2FA by role, screen lock, watermark, support access only with your permission.
Activity logWho did what and when — visible to the owner.
Questions about security?
Ask on a demo →Objections
“We run on spreadsheets and it works”
A spreadsheet won’t remind you of a procedure or tell you which center is losing money. We move it over in a day.
“Nurses won’t use it”
A nurse’s phone shows only her shift and a “done” button. Training takes 10 minutes.
“We worry about medical data”
Each center has its own database, data is encrypted, access is strictly role-based.
“Rollout will take six months”
One day: database, patient migration, roles. After that we’re in touch every day.
What it costs
Start
$99 per month
One clinic or center: the whole CRM, no limits
over 300 calls — $0.08 per call
Pick on the demo →Business
$199 per month
A clinic with a sales team and ads
Everything in Start, plus:
over the limit — $0.06 per call, $0.12 per question
Pick on the demo →Network
$499 per month
A network of centers: network finance and large AI limits
Everything in Business, plus:
over the limit — $0.05 per call, $0.10 per question
Pick on the demo →No annual contracts. Switch plans yourself, from the 1st. AI limit reached — pay per use at the plan rate or pause: your call, with an optional cap. Call limits assume the economy scoring model; the maximum model uses 5 reviews per call.
In every plan
The whole CRM on every plan — no limits on users, patients or transactions; plans differ only in AI limits
Included
One-off, priced upfront
Add-ons
The whole CRM is already in your plan. Add-ons bring extra channels and services on top and work with any plan.
Social inbox
+$39 per month
Instagram Direct, Messenger and comments in one window with your leads.
We connect your Meta accounts during setup.
Fiscal receipts (Ukraine)
+$19 per month
Ukrainian fiscal receipts (PRRO) straight from the CRM cash desk.
Runs on Checkbox; you pay its plan directly.
Reviews
+$29 per month
More ratings on Maps, and you hear about complaints first.
Messages go out via your Viber/SMS, like appointment reminders.
Turn an add-on on or off in CRM settings; it is billed from the 1st together with your plan. Not a fit within the 14-day trial: switch it off and pay nothing.
You pay nothing and owe nothing.
We discuss a subscription only if you want one after the demo. The price is known before you start.
These are things 95sales CRM does out of the box and that are not listed in the Pipedrive information available to us.
Pipedrive is a general-purpose cloud CRM built around a deal pipeline for sales teams. It has no healthcare specialization and no free plan. In 2025 it moved to a lineup of 4 plans.
The official Pipedrive pricing page did not load when we checked, so the prices below come from secondary sources (zeeg.me, automationatlas.io). We did not verify the free trial, interface languages or telephony, so the comparison marks them as "not stated publicly".
According to secondary sources for 2026, Pipedrive costs the following per user per month:
| Plan | Billed annually | Billed monthly |
|---|---|---|
| Lite | $14 | $19 |
| Growth | $24 | $34 |
| Premium | $49 | $64 |
| Ultimate | $69 | $89 |
Paid add-ons are priced in euros: LeadBooster is €32.50 and Web Visitors is €41 per month.
A hypothetical example: a clinic call center with 4 front-desk staff on Growth, billed monthly, pays $34 × 4 = $136 per month. Add LeadBooster and that is another €32.50.
95sales CRM prices differently. It is a monthly subscription with no annual contract: Start — $99, Business — $199, Network — $499 a month. Website leads, telephony and AI call analysis are included in the subscription. One-time fees cover data migration and connecting telephony and your website. There is no free plan.
| Criterion | 95sales CRM | Pipedrive |
|---|---|---|
| AI call analysis | Booking probability 0–100, front-desk score 1–5 | Has AI features; scoring calls against a clinic script not stated |
| Ad sources | UTM tags, Google Ads and Meta clicks, original ad source kept | Source reports and integrations (depends on plan) |
| Website leads | 95sales tracking code, CF7/Elementor/WPForms forms, Tilda, quizzes, Google Ads lead forms — included | Web forms and integrations (depends on plan) |
| Telephony | Binotel and Ringostat (Ukrainian telephony providers); others via a generic webhook | Via integrations (check with the vendor) |
| Payments and receivables | Charges, payments, aged receivables | Not stated publicly |
| P&L | P&L by location, month forecast, break-even point | Not stated publicly |
| Payroll | Salary + percentage + bonus − deductions, PDF payslips | Not stated publicly |
| Healthcare focus | Patient record, appointments, courses, beds, care plan | No |
| Security | Flexible roles and permissions, 2FA, audit log, AES-256 per-customer key | Own security standards (see vendor site) |
| Languages | English, Ukrainian and Russian (each user picks their own) | Many languages (see vendor site) |
| Go-live | 1 day, migration and setup by our team | Self-serve setup or partners |
| Type of system | Industry CRM for healthcare, care and services | General-purpose sales CRM |
| Pipeline | Patient Kanban with a first-call questionnaire, loss reasons and an archive | Deal pipeline |
| Pricing | From $99/mo (Start), $199 (Business), $499 (Network); no annual contracts | ~$14–$89 per user per month (secondary sources) |
| Free plan / trial | No; demo | No free plan; trial not stated publicly |
95sales CRM is stronger when a "won deal" is the start of work with a patient, not the end of a sale.
The Kanban pipeline has stages like New → Qualification → Consultation → Waiting for a place → Contract → Admitted. It comes with a first-call questionnaire, a list of loss reasons and referral sources. Your old database goes into an archive with search and automatic return to the pipeline. To build a pipeline from scratch, see our guide to the sales pipeline.
Calls from Binotel and Ringostat, two Ukrainian telephony providers, land on the lead card by phone number. Missed calls get their own list. AI transcribes each conversation, removes personal data and scores it: booking probability, front-desk score, script steps, next step and red flags. Read more about AI call analysis.
Monthly fees, extra services, discounts, partial payments and aged receivables all live in payments and receivables. You also get cash desks, a bank account, cash collection, P&L by location and a payroll sheet with the doctor's percentage. Pipedrive does not list these features publicly.
A price list with prices per location, treatment courses with a session counter, schedules by specialist and room, a patient record, beds and a care plan. For a multi-specialty medical center, this is what you would otherwise have to build by hand in a general-purpose CRM.
roles and access permissions checked on the server, 2FA, an activity log, and AES-256 encryption for diagnoses and call transcripts. See data security for details. The interface is in English, Ukrainian and Russian.
A tracking script goes on your site as one line of code or through GTM. It captures submissions from Contact Form 7, Elementor, WPForms, Gravity, Fluent, Forminator and plain HTML forms. Webhooks accept Tilda, WordPress, Google Ads lead forms and adsquiz and Marquiz quizzes, and Meta connects through Zapier or Make. All of this is part of the subscription, with no extra add-ons. More on lead capture.
If you still pick a general-purpose system like Pipedrive for a clinic, plan time for customization. A typical list:
| What a clinic needs | In 95sales CRM | In a general-purpose CRM |
|---|---|---|
| Patient with a first-call questionnaire | Built in | Custom fields |
| Treatment course with a session counter | Built in | Custom fields or a spreadsheet |
| Price list with prices per location | Built in, with Excel import | Product catalog or a spreadsheet |
| Monthly charges and receivables | Built in | Separate accounting |
| AI scoring of front-desk calls | Built in | Third-party service |
| P&L by location | Built in | Export to a spreadsheet |
Every customization costs integrator or staff time and adds one more place where data can drift apart.
Answer five questions:
Our team handles the migration, and launch takes 1 day.
Book a demo and we'll show 95sales CRM on your clinic's own scenarios.
FAQ
According to secondary sources: Lite $14 / $19, Growth $24 / $34, Premium $49 / $64, Ultimate $69 / $89 per user per month (billed annually / monthly). The official page did not load when we checked, so confirm prices with Pipedrive.
No, Pipedrive has no free plan. 95sales CRM doesn't have one either: it is a monthly subscription from $99 a month (Start).
Only as a lead pipeline. It has no healthcare features, so courses, installment payments, beds, care plans and P&L by location need other tools. 95sales CRM has all of this in one subscription.
It already includes a patient pipeline, AI call analysis, website and quiz leads in the subscription, charges and receivables, P&L by location, schedules and treatment courses.
Yes. Export your deals and contacts to CSV, and our team handles the import, column mapping and duplicate checks.
The CRM interface is available in English, Ukrainian and Russian; each user picks their own language in the profile. This site is available in the same three languages.
We store a traffic source marker in your browser so we can tell which ad or link brought an enquiry. Nothing is stored without your consent. Learn more