sales CRMFeaturesEach patient gets their own procedure schedule. Each nurse gets a to-do list on their phone with one-tap check-off. Management sees what's done, what's overdue and what happened on every shift.
A care plan is a schedule of recurring procedures for a specific patient: what, how often and who did it. In a care home or hospice, it shapes the quality of life of bedridden patients and the family's peace of mind. Without a system, it all relies on nurses' memory and paper sheets at the nurses' station.
In 95sales CRM, procedures are assigned only through each patient's own plan: every patient gets their own set and their own interval. Typical procedures:
A nurse opens the CRM on their phone (installed to the home screen like an app, as a PWA) and sees the procedures due now. Marking "Done" takes one tap. Missed the moment? You can log it after the fact. Vitals like blood pressure and temperature go straight into the procedure.
The bottom menu on the phone adapts to each role. Nursing staff see care, not the sales pipeline or finances. A nurse can't see anything their access rights don't allow.
The head nurse or director sees the full picture across all patients:
| What you see | Why it matters |
|---|---|
| Overdue procedures | Step in before it becomes a problem |
| Care log | Who did what and when, for every patient |
| Incidents | Falls, refused meals and other events, on record |
| Medications | What each patient takes and on what schedule |
| Extra services | Charged from the Care section to the patient's bill |
The care log is stored encrypted (AES-256, with a separate key for each client). This is sensitive health data.
Say a care home has 25 bedridden patients and three nurses per shift. Repositioning every 2–3 hours, feeding, fluids and hygiene add up to hundreds of check-offs a day.
| Paper sheet at the station | Care plan in the CRM |
|---|---|
| Check-offs filled in at the end of the shift, from memory | Checked off on the phone as it happens |
| Misses discovered during rounds | Overdue items visible at once |
| Hard to show a relative what was done | Care log with dates and staff names |
| Extra services forgotten on the bill | Charged from the Care section |
| Different sheets at different stations | One plan for all sites |
The care plan is linked to the bed board and the patient record. A patient's bed, rate, procedures and extra services are all connected.
Care plans work alongside the CRM's internal communication tools, so nurses don't have to message each other in personal apps.
Staff activity tracking also shows who worked in the CRM during a shift. Only an open tab with actual input counts, and staff accept the monitoring policy up front. This matters most at night and on weekends, when the head nurse isn't on site. A missed procedure shows up in the plan, and an urgent message doesn't get buried in family group chats.
Medical details don't leave the CRM. Telegram is off by default, and there's no chatting with patients or families in Viber or WhatsApp.
You pay nothing and owe nothing.
We discuss a subscription only if you want one after the demo. The price is known before you start.
FAQ
In 95sales CRM, you set procedures and an interval for each patient: repositioning, feeding, fluids, hygiene, blood pressure. A nurse marks each one done with a single tap on their phone.
Yes. The CRM installs on a phone from the browser like an app, and nursing staff get their own menu with the care plan. They can also log a procedure after the fact.
Yes. Overdue procedures are visible at once, and the care log shows who did what and when.
Yes. The Care section includes incidents and medications, and the care log is stored encrypted.
No, there's no offline mode. Check-offs need mobile data or Wi-Fi.
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