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95sales CRM vs Kommo (amoCRM)

Kommo closes the deal. 95sales CRM takes the patient to payment and beyond

In Kommo the deal ends at payment. In a clinic that’s where the real work starts: visits, courses, debts and doctor pay. 95sales CRM covers the whole path — from lead and call to payment and location profit. Each person sees their part, the owner sees it all.

  • Live in 1 day
  • We migrate from Kommo (amoCRM)
  • No annual contracts
  • 30-minute demo
What we
compare
95sales
CRM
Kommo
(amoCRM)
AI listens to every call✓shows who will book✗no, widgets only
Patients, courses and care✓in every plan✗no
P&L, cash, debts, payroll✓per location✗no
Revenue by ad source✓shows what pays off~ad spend typed in
Pay month to month✓no contract✗6–24 months upfront
Priced per company, not per seat✓from $99 per team✗$25–45 per user
Launch with data migration✓1 day, we migrate~partners set price
WhatsApp, Instagram, Telegram✗team chat only✓on every plan
iOS and Android apps✗soon; PWA now✓yes
Pricefrom $99/mo, monthly$25–45 per user/mo, 6+ months

Kommo — chat sales, paid six months or more upfront. 95sales CRM — the stronger clinic choice: calls, patients and P&L.

0 lost every call and lead lands in a record
AI reviews and scores every call
P&L for every center, in real time
Debts visible at once, invoices go out by themselves
Your database medical data encrypted, role-based access
1 day to launch, with your data migrated

Where we win

What 95sales CRM has and Kommo (amoCRM) doesn’t

  • AI listens to every callSee who is ready to book and where a patient was lost
  • Telephony in the recordBinotel and Ringostat, missed calls in their own list
  • Treatment by planCourses, procedures and visits — misses show up at once
  • Money for every locationP&L, cash desks, patient debts and payroll
  • See which ads pay offPayments per source, not clicks
  • Live in 1 dayWe move your data and telephony

Comparison

Why clinics switch to 95sales CRM

Pick 95sales CRM if

  • Patients come by phone and every call needs a score
  • The sale starts a course, a stay or care with recurring payments
  • You want P&L, debts and payroll per location in the same CRM
  • You won’t pay a year upfront or per employee
Book a demo →

What Kommo (amoCRM) is missing

  • No AI on calls — only third-party widgets
  • No patients, courses, P&L or payroll — the deal ends at payment
  • Paid only 6–24 months upfront
  • $25–45 per user — the bill grows with the team

Try 95sales CRM

Live in 1 day: we move your base from a Kommo export or spreadsheets and connect your phones. The import can be undone for 7 days. Monthly, no contract, no per-user fees.

Try it in a demo →

Data on Kommo (amoCRM) is from its official website, October 2026. In-depth: Kommo (amoCRM) vs 95sales CRM ↓

Who it’s for

Fits your type of center — from day one

No bending your work around the software: patients, care, families and money are already set up for your format.

We’ll show on a demo how it works for your center.

Show me →

What the CRM does

Six jobs the CRM takes off your plate

Pick what hurts most — and see how it’s handled day to day.

Network money — without Excel or an accountant

Income, expenses, patient debts and each center’s profit add up by themselves. You see what the month will bring while it’s still halfway through.

Screens are from the real CRM; people and amounts are fictional.

Where money leaks

A patient calls — and the lead gets lost between shifts

Patients come through calls — their own and their relatives’. If a call isn’t logged in a record, your ads paid for a client who went to a competitor.

How it works

The patient journey — from call to payment

Five steps where centers lose patients and money — and how the CRM covers each one.

  1. 01 Leads arrive on their own Website, Google, Meta and calls — straight into the CRM with the ad source.
  2. 02 AI reviews the call in the record A score, the transcript, what the manager did and missed, the next step.
  3. 03 Admission without paperwork Contract and consents — a phone photo into the record; the office checks, the CRM tracks deadlines.
  4. 04 Care by plan Shift tasks on the nurse’s phone, misses show up at once.
  5. 05 Money without reconciliations Charges, patient payments, debts and each center’s profit.

On the phone

Right on the phone — each role sees its own

The owner sees the money, a manager sees leads and call reviews, a nurse sees her shift. The CRM installs on the home screen like an app, with instant notifications.

OwnerMoney, debts and leads on one screen
ManagerAI scores every call and shows what to improve
NurseShift procedures — one tap to check off

For the owner

The whole network on one screen. The whole week in the planner.

The holding view shows revenue by region and a combined P&L across all centers. The planner gathers patient follow-ups, procedures, payments and documents for the week — overdue on top.

See it on a sample

A bank statement — and the clinic’s P&L is ready

Hundreds of transactions sort themselves into categories: income, expenses, profit and margin by month — no Excel, no accountant.

Monthly P&L: expense groups expand into categories, projects, margin

Plan vs actual: a monthly budget by category, overspending visible mid-month

CRM + Finmap or one system

What two services and double entry really cost

A payment lands in the CRM, then someone copies it into finance and reconciles. See what two services plus double entry really cost — in money and in staff hours.

95sales client reviews

Built by a team 180+ companies trust

The same 95sales team has run ads, analytics and sales for clinics, SaaS and e-commerce for years. The CRM grew out of that work — here’s what clients say about us.

Verified 95sales contracts on Upwork

See the CRM in action.30 minutes, on your center’s example.

Book a demo →
95salesteam

Who builds and rolls out the CRM

The people who build the CRM roll it out.

The CRM is set up and supported by the people who build it — no call center, no handing you to a junior after you sign.

180+verified reviews
4.9average rating on Upwork
  • One person leads your launch — from demo to go-live
  • CRM, ads and analytics — all in-house
  • A shared chat with the people building the CRM
  • A reply within an hour, no ticket queue

What’s included

Leads, care, money and team — in one system.

Usually it’s a spreadsheet, a messenger, an accountant and a notebook at the nurse station. Here it’s one CRM where everyone has a role.

Not sure it fits you?Describe your center — we’ll reply in one message how the CRM fits your process.

Describe my center →

It all starts with a demo.30 minutes — and you’ll see the CRM on your own center’s example.

Book a demo →

Free, before any contract

We’ll show what your center loses without a CRM

Medical data

Patient data lives by its own rules

We built the CRM so it’s hard to leak even from the inside.

  • The clinic’s own database Patients, payments and payroll live in your clinic’s separate database. The platform can’t see your business.
  • AES-256 encryption Diagnoses, relatives, care notes and call recordings are encrypted with the clinic’s key.
  • Role-based access Everyone sees only what their job needs. Sales can’t see a patient after admission.
  • 2FA and audit log Code-based login, activity log, screen lock, sign-out on all devices.

Security2FA by role, screen lock, watermark, support access only with your permission.

Activity logWho did what and when — visible to the owner.

Questions about security?

Ask on a demo →

Objections

What we hear on the first call

“We run on spreadsheets and it works”

A spreadsheet won’t remind you of a procedure or tell you which center is losing money. We move it over in a day.

“Nurses won’t use it”

A nurse’s phone shows only her shift and a “done” button. Training takes 10 minutes.

“We worry about medical data”

Each center has its own database, data is encrypted, access is strictly role-based.

“Rollout will take six months”

One day: database, patient migration, roles. After that we’re in touch every day.

What it costs

Three plans, prices up front

Start

$99 per month

One clinic or center: the whole CRM, no limits

  • Leads from site, ads and calls — into the pipeline
  • Telephony: Binotel, Ringostat, missed calls
  • AI listens to 300 calls a month
  • Patients, booking, courses and care plans
  • SMS/Viber appointment reminders
  • Payments, debts, cash, P&L and payroll
  • Roles, 2FA, encryption, activity log
  • Unlimited users and patients

over 300 calls — $0.08 per call

Pick on the demo →
Most popular

Business

$199 per month

A clinic with a sales team and ads

Everything in Start, plus:

  • Online booking on your site and by link
  • AI listens to 700 calls a month
  • AI assistant: 300 questions about money, leads and patients

over the limit — $0.06 per call, $0.12 per question

Pick on the demo →

Network

$499 per month

A network of centers: network finance and large AI limits

Everything in Business, plus:

  • Network finance: budget vs actual by category
  • Management balance sheet: cash, debts, liabilities
  • Bank statements and Finmap — upload a file
  • AI listens to 1,500 calls a month
  • AI assistant: 1,000 questions
  • The lowest over-limit rates

over the limit — $0.05 per call, $0.10 per question

Pick on the demo →

No annual contracts. Switch plans yourself, from the 1st. AI limit reached — pay per use at the plan rate or pause: your call, with an optional cap. Call limits assume the economy scoring model; the maximum model uses 5 reviews per call.

In every plan

The whole CRM on every plan — no limits on users, patients or transactions; plans differ only in AI limits

Included

  • Leads, calls and AI review
  • Patients, booking and care plans
  • Payments, debts and center finances
  • Team, tasks and payroll
  • Roles, encryption, 2FA, audit log
  • Support and tweaks for your process

One-off, priced upfront

  • Data migration from spreadsheets or another CRM
  • Connecting telephony and your website
  • Setup for a non-standard process

Add-ons

Add them when you need them

The whole CRM is already in your plan. Add-ons bring extra channels and services on top and work with any plan.

First 14 days free
Soon

Social inbox

+$39 per month

Instagram Direct, Messenger and comments in one window with your leads.

  • Reply in Direct and Messenger right from the CRM
  • Instagram and Facebook comments: see what is still unanswered
  • Each conversation is linked to the lead and the ad
  • Response time for every admin

We connect your Meta accounts during setup.

Soon

Fiscal receipts (Ukraine)

+$19 per month

Ukrainian fiscal receipts (PRRO) straight from the CRM cash desk.

  • A receipt is issued when payment is taken
  • The receipt is sent via Viber or email
  • Shifts and Z-reports match the CRM cash desk
  • Refunds and prepayments get receipts too

Runs on Checkbox; you pay its plan directly.

Soon

Reviews

+$29 per month

More ratings on Maps, and you hear about complaints first.

  • After the visit: a “rate your visit” message
  • One-tap link to a Google Maps review
  • A low score goes straight to the manager
  • Google reviews in the CRM, reply from there

Messages go out via your Viber/SMS, like appointment reminders.

Turn an add-on on or off in CRM settings; it is billed from the 1st together with your plan. Not a fit within the 14-day trial: switch it off and pay nothing.

★★★★★ Live in 1 day · a separate database for your center

Demo and estimate for your center — $0.

Demo on your examplepatient journey, care and money — as it would work for you
Included
Loss estimatehow many leads, calls and dollars leak without a CRM
Included
Launch planmigration, roles, telephony — step by step
Included
Trial accesstry the CRM with your team before deciding
Yours
Total for demo and estimatean implementation consultant usually charges $300+
$300 $0

You pay nothing and owe nothing.

We discuss a subscription only if you want one after the demo. The price is known before you start.

In-depth: Kommo (amoCRM) vs 95sales CRMfull criteria table, switching, FAQ

What 95sales CRM does that Kommo doesn't

These are things 95sales CRM does out of the box and Kommo does not state publicly on its website.

  • AI review of every call against your own clinic script: transcription, deal probability 0–100, front-desk score 1–5, lead temperature, summary, next step, a score for each script step and a red flag for the manager. Data is anonymized before AI. See AI call analysis.
  • Ad attribution without a separate service: the 95sales tracking code remembers which ad brought the visitor (UTM tags, a Google Ads or Meta click), even if they submit the form later, so you see revenue by source, referrer, brand and website. See ad attribution.
  • An archive that brings clients back: old contacts stay searchable, and a new call returns the record to the pipeline automatically. See lead pipeline.
  • Payments and receivables: charges, payments, debts aged by due date, cash desks and cash collection. See payments and debts.
  • P&L by location: monthly forecast, break-even point and shared cost allocation. See finance and P&L.
  • Payroll: salary + percentage + bonus − deductions, a doctor's percentage of their services, PDF payslips. See payroll.
  • Healthcare and care: schedules by specialist and room with overlap checks, treatment courses, beds, admissions and discharges, a care plan checked off in one tap. See beds and admissions and care plans.
  • Clinic groups: regions, P&L for each center and a consolidated view of several businesses. See multi-location.
  • Medical-grade security: roles and access permissions checked on the server, 2FA, a watermark, an audit log, AES-256 encryption with a separate key per customer and a separate database. See security.
  • Go-live in 1 day, monthly billing: our team migrates your data and sets up the system; no six-month prepayment. See data import.

What is Kommo (amoCRM)

Kommo is a cloud CRM built around selling through messaging apps. Until 11.10.2022 the product was called amoCRM (Kommo blog on the rebrand). It was developed in Russia.

According to the vendor's website as of October 2026:

  • it connects WhatsApp, Instagram, Facebook, TikTok and Telegram; the Base plan includes 1 WhatsApp number and 1 Instagram account;
  • there is a mobile app;
  • the trial lasts 14 days;
  • there is no healthcare specialization.

According to a press release on LIGA.net, amoCRM lost more than 75% of its Ukrainian customers in 2022 (LIGA.net, 2022). Caveat: this is a ranking based on branded Google searches, and the publisher of the study is not named.

How much does Kommo cost

Kommo charges per user per month. You pay for at least 6 months upfront; there is no monthly billing.

PlanPrice per user per month
Base$25
Advanced$35
Pro$45
EnterpriseOn request

A hypothetical example: a clinic with 6 CRM users on the Advanced plan pays $35 × 6 × 6 = $1,260 for its first six-month billing period.

95sales CRM works differently: a monthly subscription with no annual or six-month contract. Plans: Start — $99, Business — $199, Network — $499 a month. Data migration, telephony and website setup, and custom configuration are billed once. There is no free plan.

Kommo (amoCRM) alternative: Kommo vs 95sales CRM side by side

Criterion95sales CRMKommo (amoCRM)
AI call analysisBooking probability 0–100, front-desk score 1–5, script stepsHas AI features; scoring calls against a clinic script not stated
Ad attributionUTM tags, Google Ads and Meta clicks, original ad source kept, quizzes and lead formsSource reports and integrations (depends on plan)
Leads from all channelsWebsite forms, Tilda, WordPress, quizzes, Google Ads lead forms, Meta via Zapier/MakeMessaging apps; website and quiz leads not stated publicly
TelephonyBinotel, Ringostat (Ukrainian providers), generic webhook, missed callsVia integrations (check with the vendor)
Payments, receivables, P&LCharges, payments, receivables, cash desks, P&L by locationNot stated publicly
PayrollSalary + percentage + bonus − deductions, PDF payslipsNot stated publicly
Healthcare focusPatient records, appointments, courses, beds, care plansNo
SecurityFlexible roles and permissions, 2FA, audit log, AES-256 per-customer keyOwn security standards (see vendor site)
Interface languagesEnglish, Ukrainian and Russian (each user picks their own)Many languages (see vendor site)
Go-live1 day, migration and setup by our teamSelf-serve setup or partners
Type of systemIndustry CRM for healthcare, care and servicesGeneral-purpose CRM for messenger sales
PipelineBuilt for clinics: first-call questionnaire, loss reasons, referrersGeneric
Messaging appsInternal team chat; no WhatsApp, Viber or Instagram DMsWhatsApp, Instagram, Facebook, TikTok, Telegram
PricingFrom $99/mo (Start), $199 (Business), $499 (Network); no annual contracts$25–$45 per user, 6-month minimum
TrialDemo14 days
Mobile appPWA with push notifications; iOS and Android apps coming soonYes

Where 95sales CRM is stronger

95sales CRM is stronger when a patient arrives by phone, website or quiz, and the business cares about money and clinic operations.

Every call reviewed by AI

Calls from Binotel and Ringostat are matched to the record by phone number. AI transcribes the conversation, anonymizes it and scores it: deal probability, front-desk score, script steps and the next step. Learn more about AI call analysis.

Ad attribution without manual tagging

The 95sales tracking code remembers which ad brought the visitor (UTM tags, a Google Ads or Meta click), even if they submit the form later, and captures submissions from Contact Form 7, Elementor, WPForms and other forms. Quizzes from adsquiz and Marquiz, Tilda and Google Ads lead forms arrive by webhook, and Meta leads via Zapier or Make. See ad attribution.

The Sources section in 95sales CRM: tracking parameters turned into clear channels, with leads and revenue for each. Sample figures.

Money, not just deals

In a generic CRM, a deal ends with "won". In a clinic or rehab center, that is where the work starts: monthly charges, add-on services, partial payments, family debts. In 95sales CRM these are separate sections — payments and receivables, cash desks, P&L by location and a monthly forecast.

Inpatient care

For rehab centers and care homes — a bed board, "waiting for a bed", admission, discharge with a reason, a care plan and a mobile view for nurses. Kommo has no such entities.

Referrers

In healthcare and elder care, some patients come not from ads but on the recommendation of a doctor or hospital. 95sales CRM has a separate referrer record: how many patients they sent and how much revenue those patients brought. You can see which partners to invest in — something a generic CRM usually makes you track by hand.

What Kommo has — and how 95sales CRM handles it

Kommo is built around chatting with customers. Here is what it offers and how a clinic covers the same need in 95sales CRM.

  1. Messaging apps. WhatsApp, Instagram, Facebook, TikTok and Telegram in one inbox. 95sales CRM has no WhatsApp, Viber or Instagram DM integration; it has internal team chat. Leads come from telephony with AI analysis of every call, from your website, quizzes, Google Ads lead forms and Meta via Zapier or Make — each with its source and a duplicate check by phone number.
  2. A 14-day trial. Instead of a self-serve trial, 95sales CRM offers a demo on real clinic scenarios and monthly billing with no annual or six-month contract.
  3. A native mobile app. 95sales CRM is a PWA with push notifications today; iOS and Android apps are coming soon to the App Store and Google Play.
  4. A flexible generic pipeline for any business, from an online store to a school. In 95sales CRM the pipeline is already built for clinics: first-call questionnaire, loss reasons, referrers, and an archive that brings patients back automatically.

Messaging or calls: how to find your main channel

Choosing between Kommo and 95sales CRM mostly comes down to one question: where does the sale actually happen? You can check it in a week.

  1. Count all new inquiries over 7 days: calls, website and quiz leads, and messages.
  2. Mark which channel the people who booked or were admitted came from.
  3. Look at where the main conversation took place. If a patient messaged on Instagram but decided after a phone call, count it as a call.

In healthcare and elder care, the deciding conversation often happens on the phone, because families want to hear a real person. That is where a chat-first CRM loses the most: calls go unreviewed and missed calls go unnoticed. In 95sales CRM every call is matched to the record and reviewed by AI, with missed-call tracking built in.

What changes for the manager

In a generic CRM, a manager sees how many deals sit at each stage. In 95sales CRM, they also see why: loss reasons, call scores by script step, each front-desk employee's weak spots, and how call scores relate to deal outcomes. Plus the money: revenue by ad channel, receivables and P&L by location on one screen. That lets you talk to the team about the specific stage where patients drop off, not just "why sales are low".

Can you use Kommo and 95sales CRM together

Technically yes, but two CRMs usually confuse the team. 95sales CRM stays the clinic's main system for calls, the website, payments and care. If a noticeable share of inquiries comes through WhatsApp and Instagram, you can keep Kommo for chats. There is no ready-made integration, so a lead that moves from chat to a phone call has to be entered manually. Most clinics run on 95sales CRM alone.

How to switch from amoCRM / Kommo to 95sales CRM

Our team handles the migration, and go-live takes 1 day.

  1. Export contacts and deals to Excel or CSV.
  2. We map columns to pipeline stages, check for duplicates by phone number and load the data. You can undo the import for 7 days.
  3. Closed and old deals go to a searchable archive. A call from an archived number brings the record back into the pipeline automatically.
  4. We connect telephony, your website, quizzes and forms.
  5. We set up roles (there are 9) and permissions (19) and train the team.

If you are also weighing other options, see the Bitrix24 alternative comparison and the best clinic CRMs in 2026.

Why clinics switch to 95sales CRM

  • Clinics and medical centers where the deciding conversation happens by phone get AI analysis of every call and revenue by ad source.
  • Rehab centers and care homes get beds, "waiting for a bed", care plans, payments and family receivables.
  • Owners and managers see P&L by location and pay monthly per company, not per user with six months upfront.
  • Teams leaving amoCRM move in 1 day: our team handles the migration, and the import can be undone for 7 days.

Book a demo — we'll show you how 95sales CRM reviews calls and tracks the money.

FAQ

What clinics ask

What can replace amoCRM in a clinic?

An industry CRM with a patient pipeline, telephony and payment tracking. 95sales CRM is an option for clinics, rehab centers and care homes where patients come by phone and through the website.

Are Kommo and amoCRM the same thing?

Yes. amoCRM was renamed Kommo on 11.10.2022. It is the same product, developed in Russia.

How much does Kommo cost?

According to the vendor's website as of October 2026: Base — $25, Advanced — $35, Pro — $45 per user per month, Enterprise — on request. You pay for at least 6 months.

Does 95sales CRM have WhatsApp and Instagram like Kommo?

No. There is no WhatsApp, Viber or Instagram DM integration. There is telephony with AI call analysis, leads from your website, quizzes and ads, and internal team chat.

Can I pay for 95sales CRM monthly?

Yes. The subscription is monthly, with no annual contract: Start — $99, Business — $199, Network — $499 a month.

Will my deals and history carry over from Kommo?

Contacts and deals are migrated from an Excel or CSV export: active ones go into the pipeline, old ones into a searchable archive. Our team handles the migration, column mapping and duplicate checks.