Appointments, procedures, repeat visits.
- Ad leads with their source
- Patient payments and debts
- Documents and consents
In Kommo the deal ends at payment. In a clinic that’s where the real work starts: visits, courses, debts and doctor pay. 95sales CRM covers the whole path — from lead and call to payment and location profit. Each person sees their part, the owner sees it all.
Kommo — chat sales, paid six months or more upfront. 95sales CRM — the stronger clinic choice: calls, patients and P&L.
Where we win
Comparison
Live in 1 day: we move your base from a Kommo export or spreadsheets and connect your phones. The import can be undone for 7 days. Monthly, no contract, no per-user fees.
Try it in a demo →Data on Kommo (amoCRM) is from its official website, October 2026. In-depth: Kommo (amoCRM) vs 95sales CRM ↓
Who it’s for
No bending your work around the software: patients, care, families and money are already set up for your format.
Appointments, procedures, repeat visits.
Multi-visit treatment, staged payments.
High patient flow, short cycle.
2–6 week programs, the family decides.
Long stays, the family pays monthly.
24/7 care that needs discretion.
Several centers, shared money and staff.
We’ll show on a demo how it works for your center.
Show me →What the CRM does
Pick what hurts most — and see how it’s handled day to day.
Income, expenses, patient debts and each center’s profit add up by themselves. You see what the month will bring while it’s still halfway through.
Screens are from the real CRM; people and amounts are fictional.
Where money leaks
Patients come through calls — their own and their relatives’. If a call isn’t logged in a record, your ads paid for a client who went to a competitor.
How it works
Five steps where centers lose patients and money — and how the CRM covers each one.
On the phone
The owner sees the money, a manager sees leads and call reviews, a nurse sees her shift. The CRM installs on the home screen like an app, with instant notifications.
For the owner
The holding view shows revenue by region and a combined P&L across all centers. The planner gathers patient follow-ups, procedures, payments and documents for the week — overdue on top.
See it on a sample
Hundreds of transactions sort themselves into categories: income, expenses, profit and margin by month — no Excel, no accountant.
Monthly P&L: expense groups expand into categories, projects, margin
Plan vs actual: a monthly budget by category, overspending visible mid-month
CRM + Finmap or one system
A payment lands in the CRM, then someone copies it into finance and reconciles. See what two services plus double entry really cost — in money and in staff hours.
95sales client reviews
The same 95sales team has run ads, analytics and sales for clinics, SaaS and e-commerce for years. The CRM grew out of that work — here’s what clients say about us.
Verified 95sales contracts on Upwork
See the CRM in action.30 minutes, on your center’s example.
Book a demo →
teamWho builds and rolls out the CRM
The CRM is set up and supported by the people who build it — no call center, no handing you to a junior after you sign.
What’s included
Usually it’s a spreadsheet, a messenger, an accountant and a notebook at the nurse station. Here it’s one CRM where everyone has a role.
Not sure it fits you?Describe your center — we’ll reply in one message how the CRM fits your process.
Describe my center →It all starts with a demo.30 minutes — and you’ll see the CRM on your own center’s example.
Book a demo →
Medical data
We built the CRM so it’s hard to leak even from the inside.
Security2FA by role, screen lock, watermark, support access only with your permission.
Activity logWho did what and when — visible to the owner.
Questions about security?
Ask on a demo →Objections
“We run on spreadsheets and it works”
A spreadsheet won’t remind you of a procedure or tell you which center is losing money. We move it over in a day.
“Nurses won’t use it”
A nurse’s phone shows only her shift and a “done” button. Training takes 10 minutes.
“We worry about medical data”
Each center has its own database, data is encrypted, access is strictly role-based.
“Rollout will take six months”
One day: database, patient migration, roles. After that we’re in touch every day.
What it costs
Start
$99 per month
One clinic or center: the whole CRM, no limits
over 300 calls — $0.08 per call
Pick on the demo →Business
$199 per month
A clinic with a sales team and ads
Everything in Start, plus:
over the limit — $0.06 per call, $0.12 per question
Pick on the demo →Network
$499 per month
A network of centers: network finance and large AI limits
Everything in Business, plus:
over the limit — $0.05 per call, $0.10 per question
Pick on the demo →No annual contracts. Switch plans yourself, from the 1st. AI limit reached — pay per use at the plan rate or pause: your call, with an optional cap. Call limits assume the economy scoring model; the maximum model uses 5 reviews per call.
In every plan
The whole CRM on every plan — no limits on users, patients or transactions; plans differ only in AI limits
Included
One-off, priced upfront
Add-ons
The whole CRM is already in your plan. Add-ons bring extra channels and services on top and work with any plan.
Social inbox
+$39 per month
Instagram Direct, Messenger and comments in one window with your leads.
We connect your Meta accounts during setup.
Fiscal receipts (Ukraine)
+$19 per month
Ukrainian fiscal receipts (PRRO) straight from the CRM cash desk.
Runs on Checkbox; you pay its plan directly.
Reviews
+$29 per month
More ratings on Maps, and you hear about complaints first.
Messages go out via your Viber/SMS, like appointment reminders.
Turn an add-on on or off in CRM settings; it is billed from the 1st together with your plan. Not a fit within the 14-day trial: switch it off and pay nothing.
You pay nothing and owe nothing.
We discuss a subscription only if you want one after the demo. The price is known before you start.
These are things 95sales CRM does out of the box and Kommo does not state publicly on its website.
Kommo is a cloud CRM built around selling through messaging apps. Until 11.10.2022 the product was called amoCRM (Kommo blog on the rebrand). It was developed in Russia.
According to the vendor's website as of October 2026:
According to a press release on LIGA.net, amoCRM lost more than 75% of its Ukrainian customers in 2022 (LIGA.net, 2022). Caveat: this is a ranking based on branded Google searches, and the publisher of the study is not named.
Kommo charges per user per month. You pay for at least 6 months upfront; there is no monthly billing.
| Plan | Price per user per month |
|---|---|
| Base | $25 |
| Advanced | $35 |
| Pro | $45 |
| Enterprise | On request |
A hypothetical example: a clinic with 6 CRM users on the Advanced plan pays $35 × 6 × 6 = $1,260 for its first six-month billing period.
95sales CRM works differently: a monthly subscription with no annual or six-month contract. Plans: Start — $99, Business — $199, Network — $499 a month. Data migration, telephony and website setup, and custom configuration are billed once. There is no free plan.
| Criterion | 95sales CRM | Kommo (amoCRM) |
|---|---|---|
| AI call analysis | Booking probability 0–100, front-desk score 1–5, script steps | Has AI features; scoring calls against a clinic script not stated |
| Ad attribution | UTM tags, Google Ads and Meta clicks, original ad source kept, quizzes and lead forms | Source reports and integrations (depends on plan) |
| Leads from all channels | Website forms, Tilda, WordPress, quizzes, Google Ads lead forms, Meta via Zapier/Make | Messaging apps; website and quiz leads not stated publicly |
| Telephony | Binotel, Ringostat (Ukrainian providers), generic webhook, missed calls | Via integrations (check with the vendor) |
| Payments, receivables, P&L | Charges, payments, receivables, cash desks, P&L by location | Not stated publicly |
| Payroll | Salary + percentage + bonus − deductions, PDF payslips | Not stated publicly |
| Healthcare focus | Patient records, appointments, courses, beds, care plans | No |
| Security | Flexible roles and permissions, 2FA, audit log, AES-256 per-customer key | Own security standards (see vendor site) |
| Interface languages | English, Ukrainian and Russian (each user picks their own) | Many languages (see vendor site) |
| Go-live | 1 day, migration and setup by our team | Self-serve setup or partners |
| Type of system | Industry CRM for healthcare, care and services | General-purpose CRM for messenger sales |
| Pipeline | Built for clinics: first-call questionnaire, loss reasons, referrers | Generic |
| Messaging apps | Internal team chat; no WhatsApp, Viber or Instagram DMs | WhatsApp, Instagram, Facebook, TikTok, Telegram |
| Pricing | From $99/mo (Start), $199 (Business), $499 (Network); no annual contracts | $25–$45 per user, 6-month minimum |
| Trial | Demo | 14 days |
| Mobile app | PWA with push notifications; iOS and Android apps coming soon | Yes |
95sales CRM is stronger when a patient arrives by phone, website or quiz, and the business cares about money and clinic operations.
Calls from Binotel and Ringostat are matched to the record by phone number. AI transcribes the conversation, anonymizes it and scores it: deal probability, front-desk score, script steps and the next step. Learn more about AI call analysis.
The 95sales tracking code remembers which ad brought the visitor (UTM tags, a Google Ads or Meta click), even if they submit the form later, and captures submissions from Contact Form 7, Elementor, WPForms and other forms. Quizzes from adsquiz and Marquiz, Tilda and Google Ads lead forms arrive by webhook, and Meta leads via Zapier or Make. See ad attribution.
In a generic CRM, a deal ends with "won". In a clinic or rehab center, that is where the work starts: monthly charges, add-on services, partial payments, family debts. In 95sales CRM these are separate sections — payments and receivables, cash desks, P&L by location and a monthly forecast.
For rehab centers and care homes — a bed board, "waiting for a bed", admission, discharge with a reason, a care plan and a mobile view for nurses. Kommo has no such entities.
In healthcare and elder care, some patients come not from ads but on the recommendation of a doctor or hospital. 95sales CRM has a separate referrer record: how many patients they sent and how much revenue those patients brought. You can see which partners to invest in — something a generic CRM usually makes you track by hand.
Kommo is built around chatting with customers. Here is what it offers and how a clinic covers the same need in 95sales CRM.
Choosing between Kommo and 95sales CRM mostly comes down to one question: where does the sale actually happen? You can check it in a week.
In healthcare and elder care, the deciding conversation often happens on the phone, because families want to hear a real person. That is where a chat-first CRM loses the most: calls go unreviewed and missed calls go unnoticed. In 95sales CRM every call is matched to the record and reviewed by AI, with missed-call tracking built in.
In a generic CRM, a manager sees how many deals sit at each stage. In 95sales CRM, they also see why: loss reasons, call scores by script step, each front-desk employee's weak spots, and how call scores relate to deal outcomes. Plus the money: revenue by ad channel, receivables and P&L by location on one screen. That lets you talk to the team about the specific stage where patients drop off, not just "why sales are low".
Technically yes, but two CRMs usually confuse the team. 95sales CRM stays the clinic's main system for calls, the website, payments and care. If a noticeable share of inquiries comes through WhatsApp and Instagram, you can keep Kommo for chats. There is no ready-made integration, so a lead that moves from chat to a phone call has to be entered manually. Most clinics run on 95sales CRM alone.
Our team handles the migration, and go-live takes 1 day.
If you are also weighing other options, see the Bitrix24 alternative comparison and the best clinic CRMs in 2026.
Book a demo — we'll show you how 95sales CRM reviews calls and tracks the money.
FAQ
An industry CRM with a patient pipeline, telephony and payment tracking. 95sales CRM is an option for clinics, rehab centers and care homes where patients come by phone and through the website.
Yes. amoCRM was renamed Kommo on 11.10.2022. It is the same product, developed in Russia.
According to the vendor's website as of October 2026: Base — $25, Advanced — $35, Pro — $45 per user per month, Enterprise — on request. You pay for at least 6 months.
No. There is no WhatsApp, Viber or Instagram DM integration. There is telephony with AI call analysis, leads from your website, quizzes and ads, and internal team chat.
Yes. The subscription is monthly, with no annual contract: Start — $99, Business — $199, Network — $499 a month.
Contacts and deals are migrated from an Excel or CSV export: active ones go into the pipeline, old ones into a searchable archive. Our team handles the migration, column mapping and duplicate checks.
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